Last Updated: 18th August, 2024
Introduction
Welcome to Creation Wave. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data.
Company Information
Creation Wave
Location: 9th Floor, Grameen Telecom Bhaban, Zoo Road, Dhaka 1216
CALL: +880 1940 976 304
EMAIL: info@creationwave.com
Website: https://creationwave.com
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Service Information: Information related to the services you request or purchase from us.
- Website Usage Information: Information about how you use our website, including IP address, browser type, and access times.
- Communication Information: Records of your communications with us, including emails and phone calls.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you contact us, fill out forms, or use our services.
- Automatically: Through cookies and similar technologies when you visit our website.
- Third Parties: From partners or service providers that help us operate our services.
3. Use of Information
We use your personal information to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including responding to your inquiries and sending service-related updates.
- Process your transactions and manage your orders.
- Send you promotional materials and marketing communications (you may opt-out at any time).
- Analyze usage patterns and improve our website and services.
4. Sharing of Information
We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and hosting providers.
- Business Partners: Partners with whom we collaborate to offer services.
- Legal Requirements: If required by law, regulation, or legal process.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request correction of any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information.
- Portability: You have the right to request the transfer of your personal information to another party.
To exercise any of these rights, please contact us at info@creationwave.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly encourage you to review the privacy policy of any third-party site you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Creation Wave
Location: 9th Floor, Grameen Telecom Bhaban, Zoo Road, Dhaka 1216
CALL: +880 1940 976 304
EMAIL: info@creationwave.com